# DomainDash docs

> Documentation for DomainDash, a website monitoring service that runs uptime, SSL certificate, DNS, and domain registration checks and alerts you the moment something needs attention. These guides cover account setup, adding and organising sites, plan choices, notification channels (email, Slack, SMS, and webhooks), incidents, public status pages, and troubleshooting for the most common uptime, SSL, DNS, and domain registration problems.

## Getting started

- [Create your account](https://docs.domaindash.io/guide/getting-started/create-your-account): Sign up for DomainDash in under a minute. Create your account, verify your email, set up your team, and start checking sites for free.
- [Add your first site](https://docs.domaindash.io/guide/getting-started/add-your-first-site): Start checking a site in under a minute. Enter a domain and DomainDash begins tracking uptime, response times, SSL, and DNS automatically.
- [Your dashboard](https://docs.domaindash.io/guide/getting-started/your-dashboard): Your DomainDash dashboard at a glance: an "all sites" summary, a card for every site, filter pills, and a watch list that tells you what to fix next.
- [Choose your plan](https://docs.domaindash.io/guide/getting-started/choose-your-plan): Pick the right DomainDash plan for your needs. Every new team starts on a 30-day trial, then scale up for more sites, faster checks, and SMS alerts.
- [Insights](https://docs.domaindash.io/guide/getting-started/insights): Insights is a plain-language daily summary of what to keep an eye on across your sites (expiring certificates, slow responses, recent incidents), on your dashboard and on each site.
- [Finding things](https://docs.domaindash.io/guide/getting-started/command-palette): Press ⌘K (or Ctrl-K) anywhere in DomainDash to open the command palette. Search your sites by domain and jump straight to any page, on every plan.

## Monitoring

- [Domain health check](https://docs.domaindash.io/guide/monitoring/domain-health): A domain health check shows whether a site's uptime, SSL, DNS, and domain registration are all healthy. Run a free instant check, or track them around the clock.
- [Uptime](https://docs.domaindash.io/guide/monitoring/uptime): Set up uptime checks for your site. DomainDash checks your site as often as every minute and alerts you when something goes wrong.
- [SSL certificates](https://docs.domaindash.io/guide/monitoring/ssl-certificates): Track your SSL certificate expiry dates and catch problems before your visitors see browser security warnings. DomainDash checks chain trust and TLS health.
- [DNS health](https://docs.domaindash.io/guide/monitoring/dns-health): DomainDash checks your DNS records and catches configuration problems before they stop visitors reaching your site. Tracks A, AAAA, NS, MX, and TXT records.
- [Domain registration](https://docs.domaindash.io/guide/monitoring/domain-registration): Never let a domain expire by accident. DomainDash tracks your WHOIS data and warns you well before your domain registration runs out.
- [Content checks](https://docs.domaindash.io/guide/monitoring/content-checks): Go beyond the status code. Check that a page contains specific text, a matching element, or the right JSON, and get an urgent alert if it doesn't.
- [Check locations](https://docs.domaindash.io/guide/monitoring/check-locations): Check your site from more than one location and compare response times. Pick where to check from and see how performance varies for distant visitors.
- [Server locations](https://docs.domaindash.io/guide/monitoring/server-locations): See where your site's servers live in the world and what that means for your visitors. DomainDash maps the IPs behind your domain on a world map.

## Sites

- [Adding and removing sites](https://docs.domaindash.io/guide/sites/adding-and-removing): Add sites to DomainDash in seconds and remove ones you no longer need. Manage site limits, extra sites, and plan allowances from your dashboard.
- [Site detail page](https://docs.domaindash.io/guide/sites/site-detail-page): View uptime stats, response time charts, SSL health, DNS records, and domain registration for any site you've added, all on one real-time page.
- [Site settings](https://docs.domaindash.io/guide/sites/site-settings): Customise how DomainDash checks each site. Configure check frequency, check locations, expected responses, and individual check toggles.
- [Organising with groups](https://docs.domaindash.io/guide/sites/organising-with-groups): Group your sites by client, project, or environment. Keep your DomainDash dashboard tidy and filter to one group with a click.
- [Filtering your dashboard](https://docs.domaindash.io/guide/sites/filtering-the-dashboard): Filter your DomainDash dashboard by site health (Healthy, Needs attention, Down, Paused) or by group, with live counts on every pill.
- [Pausing a site](https://docs.domaindash.io/guide/sites/pausing-a-site): Pause a site to stop DomainDash checking it, then resume the moment you're ready. Paused sites aren't deleted and don't count as down — just set aside.
- [Restarting checks](https://docs.domaindash.io/guide/sites/restarting-checks): Manually re-run all four checks for a site in DomainDash, handy after a setup failure or a fix you want confirmed right away.

## Incidents & alerts

- [How incidents work](https://docs.domaindash.io/guide/incidents/how-incidents-work): Understand how DomainDash detects and confirms problems, assigns severity levels, and confirms recovery before resolving incidents.
- [Incident detail page](https://docs.domaindash.io/guide/incidents/incident-detail-page): See an incident's full timeline, track which checks are failing, change its severity, and post updates to keep your team in the loop.
- [Incident updates & timeline](https://docs.domaindash.io/guide/incidents/updates-and-timeline): The incident timeline mixes automatic system entries with notes your team posts. Add, edit, and delete your own internal notes, and write a post-mortem after resolution.
- [Notification channels](https://docs.domaindash.io/guide/incidents/notification-channels): Choose how DomainDash alerts you when something goes wrong. Set up email, SMS, Slack, and webhook notifications for incidents, SSL, and DNS problems.
- [Slack integration](https://docs.domaindash.io/guide/incidents/slack-notifications): Connect DomainDash to Slack and route incidents, billing, and team activity updates to the channels where your team already works.
- [SMS notifications](https://docs.domaindash.io/guide/incidents/sms-notifications): Set up SMS alerts on DomainDash so you get a text within seconds of an urgent incident. Per-user, available on Pro and Business plans.
- [Publishing public updates](https://docs.domaindash.io/guide/incidents/publishing-public-updates): Publish a public incident update tied to a friendly status (Looking into it, Found the issue, Almost fixed, or Fixed) so it appears on your status page for customers.
- [Incident history](https://docs.domaindash.io/guide/incidents/incident-history): Review past incidents with full timelines. See when each one started, how long it lasted, and when it was resolved.

## Status pages

- [Creating a status page](https://docs.domaindash.io/guide/status-pages/creating-a-status-page): Build a public status page that shows your customers how your sites are doing, with a name, a friendly URL, and an accent colour, saved as a draft until you're ready to publish.
- [Choosing which sites appear](https://docs.domaindash.io/guide/status-pages/choosing-sites): Pick which of your team's sites show on a status page, set the order they appear in, and give each one a friendly display name if you'd rather not show its domain.
- [Branding your status page](https://docs.domaindash.io/guide/status-pages/branding): Add your logo and icon, and pick an accent colour, so your status page looks like part of your own site rather than a generic page.
- [What visitors see](https://docs.domaindash.io/guide/status-pages/the-public-page): A tour of the live public status page: the plain-language hero, per-site status, the 90-day history, the last-updated badge, and how it refreshes itself.
- [Letting visitors subscribe](https://docs.domaindash.io/guide/status-pages/subscribe-flow): While an incident is live, visitors to your public status page can ask to be emailed once when it's fixed, with no account and no rolling subscriber list.
- [Custom domains](https://docs.domaindash.io/guide/status-pages/custom-domains): Serve your status page on your own hostname, like status.acme.com, instead of a DomainDash address. Available on the Business plan.

## Webhooks

- [Outbound webhooks](https://docs.domaindash.io/guide/webhooks/outbound-webhooks): Send signed webhook events to your own HTTPS endpoints when a site goes down, recovers, or an SSL certificate or domain is about to expire.
- [Deliveries and retries](https://docs.domaindash.io/guide/webhooks/deliveries-and-retries): See every webhook delivery, its response, and status. Failed deliveries retry automatically with backoff, and endpoints that keep failing are disabled.

## Teams

- [Creating a team](https://docs.domaindash.io/guide/teams/creating-a-team): Create a team in DomainDash to organise your site checks. Teams hold your sites, billing, and members in one shared place, and every new team starts on a 30-day trial.
- [Inviting members](https://docs.domaindash.io/guide/teams/inviting-members): Invite colleagues to your DomainDash team by email. Assign admin or member roles so everyone can see uptime data, alerts, and incidents. Owners and admins can invite and manage members.
- [Switching teams](https://docs.domaindash.io/guide/teams/switching-teams): Switch between DomainDash teams instantly from the team menu. Each team is independent, with its own sites, billing, members, and plan.

## Billing

- [Plans and pricing](https://docs.domaindash.io/guide/billing/plans-and-pricing): Compare DomainDash plans from Free to Business. See site limits, check frequencies, alert channels, and data retention for every plan.
- [Your free trial](https://docs.domaindash.io/guide/billing/free-trial): Every new DomainDash team starts with a 30-day free trial of Pro-level features, with no credit card. See what's included and what happens when it ends.
- [Upgrading your plan](https://docs.domaindash.io/guide/billing/upgrading-your-plan): Upgrade your DomainDash plan in under a minute. Get more sites, faster checks, and extra features with prorated billing and no downtime.
- [Managing your subscription](https://docs.domaindash.io/guide/billing/managing-your-subscription): View invoices, update billing details, manage your payment method, or cancel your DomainDash subscription from your billing settings.
- [Extra sites](https://docs.domaindash.io/guide/billing/extra-sites): Paid DomainDash plans can add sites beyond their included limit for a per-site fee, prorated from the day you add them and billed automatically.
- [Invoices](https://docs.domaindash.io/guide/billing/invoices): View your DomainDash invoice history, download PDF copies, and get an emailed receipt and Slack message each time a payment succeeds.
- [Inactivity and paused checks](https://docs.domaindash.io/guide/billing/inactivity-pause): On plans without always-on checks, DomainDash sends reminder emails before pausing checks for inactive teams. Signing back in resumes them straight away.

## Account

- [Profile settings](https://docs.domaindash.io/guide/account/profile-settings): Update your name, email, timezone, and mobile number from one place. Manage your password, two-factor authentication, and account from your profile.
- [Two-factor authentication](https://docs.domaindash.io/guide/account/two-factor-authentication): Secure your DomainDash account with two-factor authentication (2FA). Set up TOTP codes, manage recovery codes, and keep your account safe.
- [Notification preferences](https://docs.domaindash.io/guide/account/email-preferences): Choose which notifications DomainDash sends you and where they go. Manage email, Slack, and SMS per category, plus product update emails, from one page.
- [Your mobile number and SMS](https://docs.domaindash.io/guide/account/mobile-and-sms): Verify your own mobile number so DomainDash can text you about incidents, and learn how SMS seats are shared across your team.

## Advanced

### Uptime issues

- [Uptime troubleshooting](https://docs.domaindash.io/guide/troubleshooting/uptime): Find and fix site downtime fast. Step-by-step guides for connection failures, timeouts, DNS errors, HTTP 4xx/5xx errors, and slow response times.
- [Site is down](https://docs.domaindash.io/guide/troubleshooting/uptime/site-is-down): Your site is unreachable and you need to know why. This page routes you from the symptom to the specific uptime issue and how to fix it.
- [Connection refused](https://docs.domaindash.io/guide/troubleshooting/uptime/connection-refused): Your site is actively refusing connections. Usually the web server is stopped, the wrong port is open, or a firewall is blocking traffic.
- [Connection timeout](https://docs.domaindash.io/guide/troubleshooting/uptime/connection-timeout): Your site isn't responding within the timeout window. Usually a server overload, network black hole, or unresponsive process. Here's how to diagnose and fix.
- [DNS resolution failed](https://docs.domaindash.io/guide/troubleshooting/uptime/dns-resolution-failed): Your domain isn't resolving to an IP address, so nothing can reach your site. Here's what causes DNS resolution failures and how to fix them.
- [HTTP 4xx response](https://docs.domaindash.io/guide/troubleshooting/uptime/http-4xx-response): Your site is returning a 4xx error (404, 401, 403, 429, etc.). The request is reaching your server but being rejected. Here's how to diagnose and fix.
- [HTTP 5xx response](https://docs.domaindash.io/guide/troubleshooting/uptime/http-5xx-response): Your site is returning a 5xx server error (500, 502, 503, 504). The server is broken or overwhelmed. Here's how to diagnose and fix.
- [Site responding slowly](https://docs.domaindash.io/guide/troubleshooting/uptime/site-responding-slowly): Your site is loading but it's slow. Learn how to isolate the bottleneck (TTFB, DNS lookup time, TLS handshake, or content download) and fix it.

### SSL issues

- [SSL troubleshooting](https://docs.domaindash.io/guide/troubleshooting/ssl): Find and fix SSL certificate issues fast. Step-by-step guides for expired certificates, browser warnings, untrusted authorities, and more.
- [Certificate expired](https://docs.domaindash.io/guide/troubleshooting/ssl/certificate-expired): Your SSL certificate has expired and browsers are blocking visitors. Here's what causes it, how to renew, and how to stop it happening again.
- [Certificate not yet valid](https://docs.domaindash.io/guide/troubleshooting/ssl/certificate-not-yet-valid): Your SSL certificate's start date is in the future, so browsers reject it. Usually clock skew. Here's how to diagnose and fix it quickly.
- [Hostname doesn't match certificate](https://docs.domaindash.io/guide/troubleshooting/ssl/hostname-mismatch): Your SSL certificate doesn't match the domain it's serving. Browsers block this as a security risk. Here's what causes it and how to fix it.
- [Self-signed certificate](https://docs.domaindash.io/guide/troubleshooting/ssl/self-signed-certificate): Your site is serving a self-signed SSL certificate that browsers don't trust. Here's why this happens and how to replace it with a real cert.
- [Certificate signed by an untrusted authority](https://docs.domaindash.io/guide/troubleshooting/ssl/untrusted-root): Your SSL certificate chain doesn't lead to a trusted root. Often a missing intermediate cert. Here's how to diagnose and fix the chain.
- [Certificate has been revoked](https://docs.domaindash.io/guide/troubleshooting/ssl/certificate-revoked): Your SSL certificate has been revoked by the issuing authority. Here's why CAs revoke certs, how to verify, and how to issue a new one.
- [Certificate signature is invalid](https://docs.domaindash.io/guide/troubleshooting/ssl/bad-signature): Your SSL certificate signature failed cryptographic verification. Here's what causes it (often deprecated algorithms) and how to fix it.
- [TLS handshake failed](https://docs.domaindash.io/guide/troubleshooting/ssl/tls-handshake-error): TLS handshake failed and your site won't load over HTTPS. Usually a protocol or cipher mismatch on your server. Here's how to diagnose and fix.
- [Visitors see a security warning](https://docs.domaindash.io/guide/troubleshooting/ssl/visitors-see-security-warning): Visitors hit a browser security warning instead of your site. Match the browser's error code to the specific SSL issue and fix it fast.

### DNS issues

- [DNS troubleshooting](https://docs.domaindash.io/guide/troubleshooting/dns): Find and fix DNS issues fast. Step-by-step guides for NXDOMAIN errors, missing A/AAAA records, nameserver outages, and propagation delays.
- [Domain not resolving](https://docs.domaindash.io/guide/troubleshooting/dns/domain-not-resolving): Your domain won't resolve. Visitors see DNS_PROBE_FINISHED_NXDOMAIN or ERR_NAME_NOT_RESOLVED. Match your error to the right DNS fix.
- [No A or AAAA records](https://docs.domaindash.io/guide/troubleshooting/dns/no-a-or-aaaa-records): Your domain has no A or AAAA records, the main cause of NXDOMAIN errors. Here's what deletes them and how to add them back.
- [Nameservers unreachable](https://docs.domaindash.io/guide/troubleshooting/dns/nameservers-unreachable): Your domain's nameservers aren't responding, so dig returns SERVFAIL. Here's what causes nameserver outages, how to confirm, and how to fix them.
- [DNS changes not propagating](https://docs.domaindash.io/guide/troubleshooting/dns/dns-changes-not-propagating): You updated DNS but the changes aren't showing everywhere yet. Here's how TTLs and resolver caches affect propagation, and how to check progress.

### Domain registration issues

- [Domain registration troubleshooting](https://docs.domaindash.io/guide/troubleshooting/domain-registration): Find and fix domain registration issues fast. Step-by-step guides for expired domains, expiry warnings, WHOIS lookup failures, and registrar suspensions.
- [Domain expired](https://docs.domaindash.io/guide/troubleshooting/domain-registration/domain-expired): Your domain registration has lapsed, so your site is currently unreachable. Here's the grace period timeline, how to renew, and how to recover the domain.
- [Domain expiring soon](https://docs.domaindash.io/guide/troubleshooting/domain-registration/domain-expiring-soon): DomainDash has flagged your domain as approaching expiry. Here's how to confirm the renewal date, renew it, and stop this from catching you off guard.
- [WHOIS lookup failed](https://docs.domaindash.io/guide/troubleshooting/domain-registration/whois-lookup-failed): DomainDash can't query your domain's WHOIS record. Here's what causes WHOIS failures, when they matter, and how to confirm your domain is fine.
- [Domain suspended or on hold](https://docs.domaindash.io/guide/troubleshooting/domain-registration/domain-suspended-or-on-hold): Your domain has a clientHold, serverHold, or pendingDelete ICANN status code. Here's what each registrar hold means and the steps to get back online.

## Support

- [Get in touch](https://docs.domaindash.io/guide/support): Get help with DomainDash. Reach us by live chat or email for questions about your sites, billing, feature requests, or bugs — you'll always talk to a real person.
- [Your data and GDPR rights](https://docs.domaindash.io/guide/support/your-data-and-gdpr-rights): See, correct, export, or delete the personal data DomainDash holds about you. Make a data request by email, and learn what we keep and for how long.
- [Making a complaint](https://docs.domaindash.io/guide/support/making-a-complaint): How to complain about the way DomainDash has handled your personal data. Raise it with us first (we acknowledge within 30 days) or escalate to the ICO.