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Account
Profile settings
Keep your name, email, mobile number, and timezone up to date from one place.
Overview
Your account settings are split across three pages, which you can move between using the settings nav:
- Profile — your name, email address, mobile number, and timezone
- Your notifications — how and where DomainDash reaches you (see notification preferences)
- Sign-in & security — your password and two-factor authentication (see two-factor authentication)
To get to your profile, click your avatar in the navigation and select Profile.
Changes save together
The Profile page uses a save bar that slides in once you've edited something. Make all your changes (name, email, timezone) then click Save in the bar at the bottom. You can also Discard to undo your edits.
Updating your name
- Go to your profile
Click your avatar in the navigation and select Profile.
- Edit your name
Update the Name field to whatever you'd like to be called.
- Save your changes
Click Save in the bar at the bottom. Your new name appears across DomainDash straight away.
Changing your email address
- Go to your profile
Click your avatar in the navigation and select Profile.
- Update the email field
Replace the current address in the Email field with your new one.
- Save your changes
Click Save. DomainDash sends a verification link to your new email address.
- Verify your new email
Check your inbox for the verification email and click the link inside. Your new address takes effect straight away, but it stays unverified until you click the link.
Keep your email up to date
Your email address is where DomainDash sends alerts, daily digests, and account notifications. If you change it, DomainDash sends to the new address straight away. Verifying it confirms the address is yours and clears the reminder banner. You choose which emails you receive on the notification preferences page.
Setting your timezone
Your timezone controls how timestamps appear across DomainDash and when your weekly summary email arrives (on Monday mornings, around 8am your time). The daily incident digest follows the team owner's timezone instead. We detect your timezone from your browser when you first sign up, and you can change it at any time.
On your profile page, use the Timezone dropdown to search for and select your preferred timezone, then click Save.
Your mobile number
You can add and verify a mobile number on your profile so DomainDash can text you about incidents. We send a short code to confirm the number is yours. To receive texts, your team also needs a plan with SMS (Pro, Business, or the trial), and an owner or admin has to give you an SMS seat.
See your mobile number and SMS for the full walkthrough.
Your password and two-factor authentication
Your password and two-factor authentication are on the Sign-in & security page.
- To change your password, see Sign-in & security.
- To turn on two-factor authentication, see two-factor authentication.
Deleting your account
If you need to leave DomainDash entirely, you can permanently delete your account from the danger zone at the bottom of your profile page.
Click Delete account, then type your email address to confirm. This removes you from all teams and deletes all your personal data. It can't be undone.
This is permanent
If you're the owner of a team, sort out the team before you delete your account: transfer the work elsewhere or delete the team, since ownership can't be transferred.
Related
- Two-factor authentication to add an extra layer of security to your account
- Notification preferences to control which emails, Slack messages, and texts DomainDash sends you
- Your mobile number and SMS to set up texts for incidents
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Last updated: 13 October 2026