Creating a status page

A status page is a public page that tells your customers, in plain language, how your sites are doing.

Plan availability

Status pages is available on Pro and Business. See the plan comparison.

What a status page is

A status page is a page you can share with your customers — at a friendly DomainDash URL, or your own domain — that shows the live status of the sites you choose. When everything's fine it reassures people that all is well; when something's wrong, it gives them one honest place to look instead of flooding your inbox.

Each page pulls its status straight from your live checks, so you never update it by hand. You decide which sites appear, how they're named, and how the page is branded — and the status it shows is always the real, current state. That means one less thing to keep up to date, and a page your customers can trust.

Creating a page

From your team's status pages, choose to create a new page. You'll set a few things up front:

• Name — what you call the page internally. The heading your customers see at the top is drawn from your team or brand name, so keep the page name short and recognisable for your own reference, like your company or product name.
• URL — the address your page lives at. By default this is a friendly slug on a .status.{your domain} address. You can pick your own slug (lowercase letters, numbers, and dashes), or leave it and we'll generate a short, unguessable one for you. On the Business plan you can also point your own domain at the page.
• Accent colour — the brand colour that drives the page's look. See branding for what it affects.

You can also choose which sites appear right away — see choosing which sites appear.

Once the page is created, you land on its edit screen. That's where the logo, icon, custom domain, and publishing all live, because each of those needs the page to exist first.

Draft vs published

Every status page starts as a draft. A draft is real and editable, but it isn't live to the public yet:

• It shows a preview banner so you know you're looking at the unpublished version.
• It's hidden from search engines.
• It doesn't offer visitors the subscribe option.

When you're happy with how it looks, publish it. Publishing is a single click — going live is usually the whole point of building the page. From then on, the page is live at its public URL for anyone to visit.

You can unpublish at any time to take it offline again. Because unpublishing pulls a URL your customers may already have, we always ask you to confirm first — so a page never goes dark by accident. You can republish whenever you like.

Editing a page

Open any status page to edit it. From the edit screen you can change the name, URL, accent colour, attached sites, and branding, and connect or remove a custom domain. Changes to the page's details are saved together from the save bar; branding uploads and publishing apply on their own as you make them.

Deleting a page

If you no longer need a page, you can delete it from the danger zone on its edit screen. Deleting takes its public URL offline immediately and can't be undone, so we confirm before doing it.

How many pages you can have

The number of status pages you can create depends on your plan — higher plans include more, and the top plan is unlimited. For the exact per-plan figures, see plans and pricing.

Who can manage status pages

Creating, editing, publishing, and deleting status pages is limited to team owners and admins. Members can see your pages but can't change them.

Related

• Choosing which sites appear to pick and order the sites on your page
• Branding to add a logo, an icon, and your accent colour
• What visitors see for a tour of the live public page
• Custom domains to serve your page on your own hostname (Business)
• Plans and pricing for how many status pages each plan includes