Inviting members

Bring your colleagues into your team so nobody has to wonder whether a site is healthy. Everyone sees the same picture, and the right people get the alerts.

Overview

Bringing people into your team takes a moment. Invite them by email, they click a link to accept, and they're in. Every member can see the team's sites, uptime data, and incidents. Depending on their role, they may also be able to manage day-to-day settings. Inviting and managing members is down to owners and admins.

Member limits

How many people you can invite depends on the team's plan:

Team members by plan

Feature	Free	Starter	Pro	Business
Slack notifications	—Not included	Included	Included	Included
Insights	—Not included	Included	Included	Included
SMS notifications	—Not included	—Not included	Included	Included
Multi-region checks	—Not included	Included	Included	Included
Content checks	—Not included	—Not included	Included	Included
Incidents	—Not included	—Not included	Included	Included
Status pages	—Not included	—Not included	Included	Included
Webhooks	—Not included	—Not included	Included	Included
Custom domains	—Not included	—Not included	—Not included	Included

The owner never counts towards the limit, and pending invitations count too. An invite you've sent but nobody has accepted yet still takes up a slot until it's accepted, cancelled, or it expires. See the plan comparison for the full breakdown.

If your plan doesn't include members (Free) or you've already filled every slot, DomainDash will ask you to upgrade before you can invite anyone else.

How to invite someone

1. Go to Team settings

   Head to Team settings and open the Members tab. (Owners and admins can invite and manage members. Members can't see this tab.)

2. Click Invite member

   Click the Invite member button in the top-right corner. A modal will appear asking for the person's details.

3. Enter their email address

   Type in your colleague's email address, for example colleague@company.com.

4. Choose a role

   Pick the role you'd like them to have:

   • Admin can manage sites, status pages, and most team settings, and can view billing
   • Member has read-only access to sites, incidents, and status pages

   Their role can be changed later. See roles at a glance for the full picture.

5. Send the invitation

   Click Send invitation. DomainDash sends an email to the address you entered with a link to accept the invitation.

What happens next

When your colleague receives the invitation email, they click the link to accept. If they already have a DomainDash account, they're added to your team straight away. If they don't have an account yet, they'll be prompted to create one first, then they'll join the team — no extra setup on your end.

Once they've accepted, they'll appear in the members list alongside everyone else.

Pending invitations

Until someone accepts their invitation, it shows up in the Pending invitations section below the members list. Each pending invitation shows:

• The email address you invited
• When the invitation expires
• Who sent it

Resending an invitation

If someone hasn't received the email or it's been buried in their inbox, click Resend next to the pending invitation to send a fresh copy.

Cancelling an invitation

Changed your mind? Click Cancel next to any pending invitation to revoke it. The link in the original email will stop working immediately.

Roles at a glance

There are three roles, each with a different level of access:

Can they…	Owner	Admin	Member
View sites, incidents, and uptime data	Yes	Yes	Yes
Add, edit, or remove sites	Yes	Yes	No
Contribute to incidents	Yes	Yes	Yes
Manage status pages	Yes	Yes	No
Manage day-to-day team settings	Yes	Yes	No
Invite and manage members	Yes	Yes	No
View billing and invoices	Yes	Yes	No
Change the plan, manage payment, and delete the team	Yes	No	No

A few things worth knowing:

• Members are read-only on sites, incidents, and status pages. They can see everything and contribute notes to incidents, but they can't add or change sites or status pages, and they don't see team settings or billing.
• Admins run the team day to day. They manage sites, status pages, most settings and members, and they can view billing and invoices, but they can't change the plan, manage payment, or delete the team.
• Only the owner manages billing and can delete the team. Changing the plan, managing payment, and deleting the team are owner-only. Owners and admins both invite people, change roles, remove members, and resend or cancel invitations. The owner is always the person who created the team. Ownership can't be transferred, but you can promote members to admin so they can help manage sites and settings.

Related

• Creating a team to set up a new team from scratch
• Switching teams to move between teams if you belong to more than one