Custom domains

Serve your status page on your own hostname, so it feels like a natural part of your site.

Plan availability

Custom domains is available on Business. See the plan comparison.

Your own hostname

By default a status page lives at a DomainDash address. With a custom domain, you can serve it on a hostname you own instead (something like status.acme.com) so customers don't see a DomainDash URL.

Custom domains are part of the Business plan. On other plans, the URL field shows a short nudge explaining the feature with a link to upgrade. For the full per-plan picture, see plans and pricing.

The single URL field

The page's edit screen has one URL field, and it handles both kinds of address. Type a plain slug and it stays a DomainDash address, showing the .status.{your domain} suffix. Type a full hostname (anything with a dot in it, like status.acme.com) and the field switches to custom-domain mode and starts the connection flow.

Connecting a domain

Once you've entered your hostname, DomainDash shows you a CNAME record to add. You create that record in your own domain's DNS settings (pointing your hostname at our stable target), then save the page. Some DNS providers only want the part before your domain (for example, just status), and changes can take up to an hour to take effect.

After you save, DomainDash verifies the record automatically. There's also a check now option if you'd rather not wait for the next automatic attempt.

Slug locking

When you connect a custom domain, your DomainDash address stays as a stable fallback. Its slug is locked while the custom domain is connected, so you can't edit it. If you remove the custom domain later, the slug unlocks again.

Pending, Active, and Needs attention

A connected domain shows one of three states:

• Pending — we're waiting for your DNS record to point at us. This is normal right after you add the record, while it propagates.
• Active — the domain is verified and your page is live on it. We show when it was verified.
• Needs attention — we can no longer verify the domain; its DNS record may have changed. Your page stays online for now, and we show the record again so you can re-add it and check.

The status updates in place as verification happens, so you don't need to reload the page to see a domain become Active.

Break and recovery notifications

DomainDash keeps checking a connected domain after you set it up. If a domain that was working stops verifying, DomainDash tells you so you can fix the DNS record. When it recovers, you'll see it return to Active.

Frequently asked questions

Can I use my own domain for a status page?

Yes, on the Business plan. You can serve a status page on your own hostname, like status.acme.com, by pointing a DNS record at DomainDash.

How do I connect a custom domain?

Enter your hostname in the page's URL field, add the CNAME record we show you in your domain's DNS settings, then save. DomainDash verifies the record automatically, and it can take up to an hour to take effect.

What happens to my DomainDash URL when I add a custom domain?

Your DomainDash address stays as a stable fallback, but its slug is locked while a custom domain is connected. Removing the custom domain unlocks the slug again.

Related

• Creating a status page to set up the page first
• Branding to match the page to your brand
• What visitors see for the live public page
• DNS health for how DomainDash checks DNS records generally
• Plans and pricing for what's included on each plan