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Billing

Invoices ​

Every payment is recorded as an invoice you can view, download, and keep.

Invoice history ​

Your invoices are listed newest first in Settings → Plan & invoices. Each one shows its invoice number, the date it was issued, and the total. The list is paginated and goes back to your first invoice.

The team owner and admins can see the list. Members can't open the page.

DomainDash invoice history list showing invoice number, date, description, amount, Paid status, and a PDF download link for each row

Downloading a PDF ​

The team owner can download a PDF copy of any invoice from the same page. DomainDash generates the PDF when you ask for it. It includes the line items, totals, any discount, and the billing details captured at the time of payment.

Receipts when a payment succeeds ​

Each time a payment goes through, DomainDash sends two things automatically:

  • An email to everyone on your team who should receive billing updates, with the invoice attached as a PDF.
  • A Slack message to your billing category channel, if you've connected Slack, summarising the invoice number and amount.

Both arrive as soon as the payment is confirmed.

Zero-charge renewals ​

Sometimes a renewal has nothing to pay, for example if a promotion code covers the full cost of your plan. DomainDash still creates an invoice, so your history stays complete, and sends a "no charge this period" email with the PDF attached instead of a payment receipt. The Slack message says there's no charge too.

Currencies on invoices ​

The currency on your invoices is set when you first subscribe, based on your billing address, and is used for every invoice after that. DomainDash bills in GBP, USD, and EUR, and can show prices in AED.

How AED amounts appear

AED is display-only. In the app, AED amounts use the Dirham glyph in your browser. On invoice PDFs and emails (where that glyph can't always render) DomainDash uses a plain "AED" prefix instead.

Frequently asked questions ​

Where can I find my DomainDash invoices? ​

Your invoice history is in Settings → Plan & invoices. Each invoice shows its number, date, and total. The team owner can download a PDF copy of any invoice.

Will I get a receipt when I'm charged? ​

Yes. Each time a payment succeeds, DomainDash emails everyone who should receive billing updates a copy of the invoice as a PDF attachment, and posts a message to your Slack billing channel if you've connected Slack.

Why did I get an invoice for £0? ​

Some renewals have nothing to pay, for example if a promotion code covers the full cost. DomainDash still records the invoice and emails a "no charge this period" note with the PDF attached, so your records stay complete.

What currency are my invoices in? ​

Invoices use the currency set when you first subscribed, based on your billing address. DomainDash bills in GBP, USD, and EUR, and can also show prices in AED.

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Last updated: 13 October 2026