Upgrading your plan

Upgrading takes less than a minute. Pick a new plan, confirm, and your extra features are available straight away.

Overview

As you add more sites, switch to a higher plan at any time from your billing settings. Upgrades take effect immediately, so you'll have more sites, faster checks, and extra features the moment you confirm: no waiting, no downtime. If you're already on a paid plan, billing is adjusted automatically so you only pay the difference.

Upgrading during your free trial

Every new team starts on a 30-day free trial of Pro features with no credit card. You don't have to wait for it to end. You can pick a paid plan at any point during the trial. The steps are the same as below: open Plan & invoices, click Change plan, and choose the plan you want. Because there's no payment method on file yet, you'll go through Stripe checkout to enter your card, just like upgrading from the Free plan.

If you don't choose a paid plan before the 30 days are up, your team moves to the Free plan automatically. Your oldest site keeps running, the rest pause until you subscribe, and nothing is deleted.

How to upgrade

1. Open billing settings

   Open Settings and choose Plan & invoices under your team. You'll see your current plan at the top, along with how many sites and team members you're using.

2. Browse available plans

   Click Change plan. Each plan card shows what's included: the number of sites, check frequency, alert channels, team member allowance, and data retention. Your current plan is marked so you can compare easily.

3. Select your new plan

   Click the Switch to button on the plan you'd like to move to.

   If you're moving from the free plan to a paid plan for the first time, you'll be taken to a secure Stripe checkout page to enter your payment details. If you're switching between paid plans, the change happens immediately without leaving DomainDash.

4. Confirm the change

   If prompted, review the details and confirm. Once done, your new plan is active straight away.

How prorated billing works

When you switch between paid plans partway through a billing period, Stripe works out the difference automatically. You'll get credit for the unused portion of your old plan and be charged the prorated cost of the new one, so you're never paying twice for the same period, and there are no nasty surprises on your next invoice.

If you add extra sites beyond your plan's limit, those are also prorated from the day you add them.

What happens to your data

Upgrading never affects your existing check data, so there's nothing to lose by moving up. All your uptime history, response time charts, SSL checks, DNS records, and incidents carry over to the new plan. If your new plan has longer data retention, you'll start benefiting from that straight away, though it won't backfill data from before you started checking the site.

Downgrading

You can also move to a lower plan or back to the Free plan. When you move to a lower plan, the change takes effect straight away. For a paid-to-paid downgrade, Stripe credits the unused part of your old plan against the new one. Moving back to Free cancels your subscription immediately. You won't be charged again, and you keep any invoices already issued.

If the lower plan includes fewer sites than you currently have, you may need to remove some before the switch completes. DomainDash won't delete sites for you. You choose which ones to keep.

Only team owners can change plans

If you're a team member and not the owner, you won't see the plan selection cards. Ask your team owner to make the change.

Related

• Plans and pricing for a detailed breakdown of what each plan includes
• Managing your subscription for invoices, payment details, and cancellation