Upgrading your plan

Upgrading takes less than a minute. Pick a new plan, confirm, and your extra features are available straight away.

Overview

You can switch to a higher plan at any time from your billing settings. Upgrades take effect immediately, and your checks keep running while you switch. If you're already on a paid plan, we adjust billing automatically so you only pay the difference.

Upgrading during your free trial

You can pick a paid plan at any point during your 30-day trial. The steps are the same as below: open Plan & invoices, click Change plan, and choose the plan you want. Because there's no payment method on file yet, you'll go through Stripe checkout to enter your card, as you would when upgrading from the Free plan.

If you don't choose a paid plan before the trial ends, your team moves to the Free plan. See your free trial for what that means for your sites.

How to upgrade

1. Open billing settings

   Open Settings and choose Plan & invoices under your team. You'll see your current plan at the top, along with how many sites and team members you're using.

2. Browse available plans

   Click Change plan. Each plan card shows what's included: the number of sites, check frequency, alert channels, team member allowance, and data retention. Your current plan is marked.

3. Select your new plan

   Click the Switch to button on the plan you'd like to move to.

   If you're moving from the Free plan to a paid plan for the first time, you'll be taken to a secure Stripe checkout page to enter your payment details. If you're switching between paid plans, the change happens immediately without leaving DomainDash.

4. Confirm the change

   If prompted, review the details and confirm. Once done, your new plan is active straight away.

How prorated billing works

When you switch between paid plans partway through a billing period, Stripe works out the difference automatically. You get credit for the unused portion of your old plan and are charged the prorated cost of the new one.

If you add extra sites beyond your plan's limit, those are also prorated from the day you add them.

What happens to your data

Upgrading doesn't affect your existing check data. All your uptime history, response time charts, SSL checks, DNS records, and incidents carry over to the new plan. If your new plan has longer data retention, it applies straight away, though it won't backfill data from before you started checking the site.

Downgrading

You can also move to a lower plan or back to the Free plan, and the change takes effect straight away. For a paid-to-paid downgrade, Stripe credits the unused part of your old plan against the new one. Moving back to Free cancels your subscription immediately. You won't be charged again, and you keep any invoices already issued.

You don't need to remove sites before you downgrade. If you move to the Free plan with more sites than it includes, DomainDash pauses the newest ones and keeps the oldest running, and nothing is deleted. On Starter, Pro and Business nothing pauses: sites over the plan's limit are billed as extra sites.

Only team owners can change plans

Admins can open the page but won't see the plan selection cards, and members can't open it. Ask your team owner to make the change.

Related

• Plans and pricing for a detailed breakdown of what each plan includes
• Managing your subscription for invoices, payment details, and cancellation