Restarting checks

Give a new site a fresh round of checks when its first ones failed.

Overview

DomainDash checks your sites on a schedule, and the next round comes along by itself. The exception is a new site that failed its first setup checks: once you've fixed the cause, Retry checks runs them again straight away.

Retrying re-runs all four of the site's checks:

• Uptime — is the site responding?
• SSL certificate — is the certificate valid?
• DNS — is the domain resolving?
• Domain registration — is the domain still registered and in good standing?

If the site was paused, a retry also switches its checks back on. It doesn't re-enable a check type you switched off in the site's settings.

Retrying is available on every plan.

When you'd restart checks

When you add a site, DomainDash runs an initial round of checks. If those can't complete (say the domain wasn't reachable yet, or there was a typo in the address) the site lands in a setup-failed state instead of going live. Once you've sorted out whatever was wrong, Retry checks tells DomainDash to try again.

Retry checks only appears on a site in the setup-failed state. If you've made a change to an established site (renewed a certificate, fixed a DNS record, sorted out a domain renewal), DomainDash picks it up at the next scheduled check.

Saving settings restarts checks automatically

If the problem was in the site's settings, you don't need to retry by hand. Fix the setting and click Save and retry checks. On a setup-failed site, saving either settings tab re-runs all four checks. Saving the Uptime tab confirms that DomainDash is checking the site again. Saving the General tab only says "Settings saved", but the checks re-run all the same. The site returns to the normal flow once the checks come back.

The confirmation

When checks restart, DomainDash confirms with a short message: "Checks restarted. We'll update you shortly." The site moves back to a pending state while the fresh checks run, then settles into its real status as each check reports back. The results appear on the site's detail page as they arrive.

Frequently asked questions

What does restarting checks actually do?

It re-runs all four of a site's checks straight away (uptime, SSL, DNS, and domain registration) instead of waiting for the next scheduled round. If the site was paused, it also switches its checks back on. It doesn't re-enable a check type you switched off in the site's settings. Retry checks is only offered on a new site whose first checks failed.

Do I need to restart checks after fixing a setup failure?

Usually not. If a site failed its setup checks and you change its settings, saving them with Save and retry checks re-runs all four checks for you. Retry checks is there for when you've fixed something on your side and the settings were already right.

Related

• Pausing a site to switch a site's checks off and on
• Site settings for the settings that, when saved, restart a setup-failed site
• Adding and removing sites for what happens when you first add a site
• How incidents work for how checks turn into incidents